Mladen Postružnik - Azure Administrator Associate
I’m a fast learner, computer savvy, sociable, and communicative, with wide experience in media art, and creative
work. Currently looking for a motivating job, a position within Information Technology.
Languages: Croatian (native), English, Spanish
Work Experience: I have been on and around computers since the year 1990.
I started with text processors and continued with desktop publishing, video editing, and web design and
development. I have performed many web development projects that needed to be tested, most often using agile
methodology. Since those were individual projects, I had to perform corrections myself, whether it was the
change in CMS, PHP, configuration, htaccess, cPanel, or CSS changes.
Lately, I have been working in customer support. During that time I was a user of cloud services, which attracted
my interest in the cloud.
Hard Skills:
• Joomla
• WordPress
• CSS
• Photoshop
• cPanel and databases, SQL
• English language teaching – TEFL certified
• Azure Administration
Soft skills:
• Problem-solving
• Critical thinking
• Work ethic
• Creativity
• Teamwork
Recent Positions:
Study year (mid-2023 – now)
• Professional Development: Certification Preparation – Azure Administrator Assistant
•Engaged in a comprehensive, year-long study program for Azure Administrator Assistant, demonstrating
commitment to continuous learning and expertise in Azure Networking, Compute, Governance and Management,
Storage and Identity Management.
Nearsol, Arbonne CSR (US and Canada) – (August 2022 – mid-2023, Guatemala)
• resolved customers issues with 90%+ customer satisfaction.
• Guidance with a large product catalog with rapidly changing availability.
TELUS International, five positions as CSR (Oct. 2019 – Feb. 2022)
Customer care Pure Fibre, customer retention/loyalty, both copper and PF, Smart Home Loyalty, ADT trained
• slashed costs of retaining customers to less than $350.00 during 24 months/per case,
• created tailored home security systems for clients.
Websolucion, web development
(2015 – 2019, Guatemala)
• created new websites/online presence for clients
• cut website downtime to a mere 20 minutes while applying new designs
Formal Education:
Political Science College Zagreb
Field Of Study: Politics, History and Sociology
1983 – 1989, Zagreb, Croatia
Certificates:
• EF SET Certificate – English C2
• ITTT – TEFL Certificate – Teaching English as a Foreign Language
• ITTT – TEO Certificate – Teaching English Online
• ITTT – TBE Certificate – Teaching Business English
• Azure Fundamentals AZ-900
• In a process of obtaining AZ-104, Azure Administrator Associate
Additional Facts:
• Author of five books in Croatian,
• Mountaineering and travel experience
• Author of 15 documentaries
Hobbies and interests:
• History
• Blogging
• Painting
• Reading
• Travel